Customer Support

How can we help?

Get help with account access, verification codes, password recovery, billing, subscriptions, and questions about the business records shown in Aurora Lead Intel.

Contact Aurora Support

Email langdev1022@gmail.com Please include the email address associated with your Aurora account and a short description of the problem. Never send your password, verification code, or payment-card number.

The address no-reply@auth.auroraleadintel.com is used for automated authentication email and should not be used for support requests.

Account Access

I forgot my password

From the Aurora sign-in screen, choose Forgot your password?, enter your account email, then enter the verification code sent to your inbox. After the code is accepted, choose a new password and return to normal sign-in.

I did not receive a verification or recovery code

Confirm the email address was entered correctly.
Check spam, promotions, and filtered folders.
Wait for the resend timer before requesting another code.
If the email still does not arrive, contact support.

I received a code I did not request

Do not share or use the code. If you are concerned someone is trying to access your account, change your password and contact support.

Billing & Subscription

Aurora Lead Intel includes a 14-day free trial with no payment card required. Paid access is currently $59 per month and renews monthly until canceled.

Manage billing or cancel

Signed-in customers with a Stripe billing account can use Manage Billing inside Aurora to open the Stripe Customer Portal. There you can review invoices, update payment information, and cancel the subscription.

A cancellation scheduled for the end of the billing period keeps access active through the already-paid period. See the Cancellation & Refund Policy for the full policy.

Lead Data Questions

Aurora organizes newly formed Alabama business records from public sources. Public records can contain errors, omissions, formatting differences, or delays.

If you believe a record displayed in Aurora is inaccurate, contact support with the business name and enough information to locate the record. Do not include unnecessary sensitive personal information.

Aurora does not guarantee that a business record contains a current phone number, verified contact method, or a guaranteed sales opportunity.

Security Reports

If you believe you found an account-security or data-security problem, email langdev1022@gmail.com with a clear description of what you observed. Do not publicly disclose passwords, authentication tokens, secret keys, or another user's private account information.

Policies

Use of Aurora Lead Intel is subject to the Terms of Service, Privacy Policy, Cancellation & Refund Policy, and Acceptable Use Policy.